Are you 19 years of age or older?

(18+ in Alberta & 21+ in Québec)

If you are a patient registered with Medical Cannabis by Pharmaprix but under the legal age in your province, click here.

Frequently Asked Questions: Purchasing

Purchasing

How can I purchase medical cannabis from the Medical Cannabis by Pharmaprix™ online platform?

To purchase medical cannabis, you will need to obtain a medical document, which is like a prescription, from a licensed healthcare provider. This can be a doctor, and in some provinces a nurse practitioner. If you need help finding a healthcare provider, we can assist you. Check out our clinic finder to access a healthcare provider near you for an in-person visit, or book a virtual appointment with our partner, HelloMD.

With a medical document, your symptoms are monitored by a professional, plus you gain access to our Pharmaprix Cannabis Care Team including cannabis-trained pharmacists who can assist with product selection, dosing, and advise on potential drug interactions or cautions. In addition, a medical document may allow you to claim medical cannabis as a medical expense on your tax return. For more information about this, please click here. Purchases may also be covered by your private insurance plan. For more information on obtaining a medical document, and assistance in doing so, click here.

Why do I need a medical document to purchase medical cannabis if cannabis has been legalized now?

While cannabis for recreational or adult use was recently legalized, medical cannabis has been available to patients for over 20 years!  As with any other medicine, authorization is required from a healthcare provider to purchase medical cannabis. This authorization comes in the form of a medical document.

If you need help finding a healthcare provider, we can assist. Use our clinic finder to access a healthcare provider near you for an in-person visit, or book a virtual appointment with our partner, HelloMD.

With a medical document, not only are your symptoms monitored by a professional, you also gain access to our Pharmaprix Cannabis Care Team including our cannabis-trained pharmacists who can assist with product selection, dosing, and advise on potential drug interactions or cautions.

In addition, a medical document may allow you to claim medical cannabis as a medical expense on your tax return.  For more information about this, please click here. Purchases may also be covered by your private insurance plan. For more information on obtaining a medical document, and assistance in doing so, click here.

I’m currently registered at another licensed producer; how can I purchase from the Medical Cannabis by Pharmaprix™ platform?

Good news—joining us is easier than ever! You can begin purchasing medical cannabis from us in two ways:

1.    To register your entire medical cannabis authorization with us, please contact your current licensed producer to request a transfer and ask them to fax your medical document and registration document to us at 1-866-220-2627.

2.    To add us as one of your current licensed producers, contact your healthcare provider or clinic and request that they issue you a new medical document and send it to us. You can request that they add us to your file and have them send your medical document by fax to 1-866-220-2627.

Can I purchase more than one product?

Yes, you will have full access to all in-stock products unless otherwise stipulated by your health care provider. Our online shop allows you purchase up to 150g equivalent of medical cannabis in a single order. Please note that orders made through specialized insurance programs, or Veteran Affairs Canada coverage, may be subject to different policies around ordering limits and selection.

Explore products


What payment options do you accept?

We accept all major credit cards (e.g. Visa, Mastercard, American Express), pre-paid credit cards, Visa Debit and Mastercard Debit. Unfortunately, we do not accept PayPal, Apple Pay, AliPay, E-transfer, money orders, cheques or cash.

Are patients required to pay an extra dispensing fee at check-out online?

Orders placed over the phone or through our website are not subject to a dispensing fee. Some specialized insurance programs may be subject to an access fee, so please contact your insurer for details.

Don’t see your question?

We’re ready to answer your questions by phone.

Phone: 1-844-633-2627

Fax: 1-866-220-2627

Mon-Fri: 9am-9pm (EST)

Sat: 9am-5pm (EST)

Mailing Address

Medical Cannabis by Pharmaprix Inc.

6941 Kennedy Road, Unit 100

Mississauga, Ontario

L5T 2R6